Optus on Twitter. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. Yes to having a chinwag. Be careful when choosing a tariff plan. Please help us build better tools and information for consumers like you by sharing! ‎03-04-2019 05:48 PM It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 Ey and highlights, help. To make optus sim activation, you must have your account on the official website of Optus. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. I navigated to the Optus Mobile business site and was greeted with a 'Would you like to chat to a live salesperson' window. Customer Service You can use the My Optus App on your mobile to pay a bill, check your account balance and usage, chat to customer care and more. You can also get in touch with them via the My Optus app. I thought that was the point of live chat, to relieve the stress on the call centres by having an army of instant response chat … In total, there are 2 ways to get in touch with them. You can help. Note that Optus Webmail has automatic filtering of spam. Optus, also known as yes, is Australia’s second oldest telephone company. Browse through our help and support articles or let us know what you are looking for. They are designed to completely waste your time, don't listen at all and try to just keep resetting your My Account access! The usual Optus customer service phone number is 133 937. Try partners, sponsors alumni and to career their journey andI. To manage your Optus account, view the usage and change your plans, you first of all need to log in. optus are hands down the most incompetent company i have ever dealt with. I have been trying to get through on Live Chat for a few days. Optus. Optus: Offers, Reviews, and Contact Information. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. I go to the contact us page in my account and the link doesnt work. Login . Ad blockers, uBlock for sure, appear to block activity on live chat. This is my third attempt to get this done. The usual Optus customer service phone number is 133 937. Optus activate sim. I used it just yesterday actually around midday, zero wait time and quick responses. Take a chill pill. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. Live Chat cannot help – AT ALL- with Optus Prepaid mobiles and all it has capabilities to do is reset your Optus "My Account" password! Optus owns the phone you're leasing so you can avoid the hassle of offloading an old phone when you're ready to move on You could pay up to $10 less on your monthly bill on some My Plan Flex and phone combinations, compared to similar My Plan Plus options if i could change, which i cant, i … Optus, also known as yes, is Australia’s second oldest telephone company. When considering Optus after wanting to transfer off Netspace with the new changes I spoke to a consultant over the live chat thing too and it was really helpful and made the whole process a LOT easier. The modem delivery refer... My phone has been top up twice just at one day. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. Unfortunately, Optus does not offer live chat as a channel for customer service at this time. In total, there are 2 ways to get in touch with them. I recently cancel my Optus account because of I moved house and the reception where I l... Show me How to make my number show to others. Find a Store. Never had any problem with having my details pulled up for any of that and all I give is my name, DOB and mobile number. Your Optus Network Bringing people closer is at the core of everything we do at Optus. There is only 1 way to get customer help from them. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Read on to get detailed information on the Optus prepaid plans available. To make optus sim activation, you must have your account on the official website of Optus. We've provided the best phone number, along with our best information that we've sourced from other Optus - Faults customers and our free tool that helps you skip the waiting on hold part. Optus activate sim. Solved: How do you access Optus Live chat? Jul 15 2014. img. I need to complete my online order, I can’t call Optus by voice as I’m deaf. ‎15-04-2019 04:29 PM In case an e-mail you have sent is somehow blocked, and you don’t know why, follow the steps for Optus to reassess it: Send that original e-mail message to mailblockreview@optusnet.com.au . Thinking this would be a much quicker way to answer any questions I may have with T&C's or any other finer points, I decided to accept. Be careful when choosing a tariff plan. Optus Live Support 1-8OO-764-852 | Free stuff by mail ... AT&T USA ZTE Unlock CODE PREPAID GOPHONE Models BLADE SPARK Z971 MAVEN 3 4g Z835. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. Customer help on Optus home products and services. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. Optus Email Support. absolute shambles of a company. they cant even get a basic web function like password reset to work. Optus has a page or online help desk for customer service, but you can also call them on the phone. 3280 użytkowników tu było. Optus Yes Bot — Loyal Agency. Read on to get detailed information on the Optus prepaid plans available. The handy My Optus app Don’t miss a beat with My Optus app. The rep understood my questions well and gave me the exact information I needed. I have done live chat with Optus to set up new cable internet at home, change mobile plans, check the cost of changing or cancelling my mobile plan, and my partner has organised a new phone and plan. You can contact Optus using our online messaging. Live chat This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. they are regulated into existence and have very little competition to keep them honest. • Visiting My Account at optus.com.au/myaccount For more information about usage alerts see optus.com.au/alerts Using your service overseas You cannot use your included data if you are overseas. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. If not, please Message Us here or from your My Optus app under the Help menu. Why did you want to chat with Optus - Faults? 3,276 were here. You’ll find us online 24/7 to give you a hand. home phone is not working yet internet is working. If you'd like to help in the effort to improve customer service for all, please share! Luckily, there is still a way to get a real human being to help you with your Optus - Faults customer service problem, and that's by calling them on the phone. Live Chat It is about time Optus put a link to Live Chat on their website. Hi Bommer, is the Live Chat not working (try a different browser or incognito mode) or saying it's busy? The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. And again, if you didn't realize it was an option and you'd rather have a … Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. I've used Optus Live Chat recently and it was a pretty pleasant experience. Optus has selected [24]7 Assist to improve its customer chat experience. I just used Optus Live Chat and was discussing all the various cancellation fees involved to break my contract and spoke with 'Vyonne'. Our service tracks the best deals from the various providers in your home area. Yes to having a chinwag. While Optus - Mobile does not offer live chat, they do have a phone number. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Your Optus Network Bringing people closer is at the core of everything we do at Optus. While Optus - Faults does not offer live chat, they do have a phone number. Contact us - Optus. [24]7 Assist is the first live chat solution that combines prediction and real-time decisioning with big data analytics. Please let us know so we can keep sharing the best possible information with other customers. How do I make my telephone number visible to those I call. The best Optus phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus rep, reminders when the call center opens, tips and shortcuts from other Optus customers who called this number. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. Sharing is what powers GetHuman's free customer service contact information and tools. In total, you can communicate with Optus using 2 different media: phone, web. Alternatively, you can bypass the call centre option and head straight for live chat, either via the Help and Support section of the Optus web site or, if you’re an Optus broadband or mobile customer, the My Optus mobile app lets you get directly in touch with live chat quickly and easily. Please keep sharing what you know about contacting Optus - Faults with GetHuman and keep sharing with others so we can together make customer service less frustrating. Or is any of the information above inaccurate? The handy My Optus app Don’t miss a beat with My Optus app. Optus phone plans presuppose acquiring a new phone apart from the SIM card. She was very helpful and was able to provide a total breakdown of all the costs. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Optus customer service phone number. Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. I am trying to find a puk* code for my brothers Optus phone with phone number **********. Customer service brilliant with chat 247's. GetHuman always knows the way to live chat with a company like Optus - Faults when it's available. Sometimes with a discount. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Optus does not offer live chat as a channel for customer service at this time. Take a chill pill. After the chat I decided to email myself a copy of the chat transcript for my own records by using the button on the chat window. Optus customer service phone number. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Process my ahpra number as nurse to assist account Charge of $** recharge a month. Optus Live Chat: Support 24/7. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. Pay bills, recharge, live chat, check usage and more. Optus > Yes Crowd > Mobile > Mobile > Live Chat; cancel. There is only 1 way to get customer help from them. I go to the contact us page in my account and the link doesnt work. GetHuman and Optus - Faults have no relationship whatsoever. Idiots! GetHuman can then route you to the best phone information for your specific problem. Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage The reason why most customers are looking to chat with Optus - Faults is because they have Technical Support, Account access, Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Have you tried again this morning? Sharing is what powers GetHuman's free customer service contact information and tools. Yes to having a chinwag. 3,337 were here. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Home Blog. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Find the help you need with Optus. Optus Help Desk. GetHuman does not work directly with Optus's customer support operations. I will say I had the same experience. And we generally can provide talking points and tips to speed up the conversation and get a better result. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Live Chat can be reached on this link → https://www.optus.com.au/livechat. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Optus - Faults? Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. Login . You can contact Optus across the following mediums: Phone, Web. While Optus - Faults does not offer live chat, they do have a phone number. While Optus - Faults does not offer live chat, they do have a phone number. they are regulated into existence and have very little competition to keep them honest. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. I want to talk to someone from Optus as my phone isnt working atm - 170348. There is only 1 way to get customer help from them. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 You’ll find us online 24/7 to give you a hand. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options How to do i and live chat… Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. ... Optus Live Chat. Find that information above. That is all. While Optus - Mobile does not offer live chat, they do have a phone number. Pay bills, recharge, live chat, check usage and more. In the last 18 months, 18,606 customers have searched for Optus - Faults live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. But then I always pay my bill on time. ‎15-04-2019 04:29 PM optus are hands down the most incompetent company i have ever dealt with. they cant even get a basic web function like password reset to work. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. Recent reasons customers contacted Optus: I need to complete my online order, I can’t call Optus … Optus - Faults does not offer customer support through live chat. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by … It's hard to tell if companies like Optus - Faults offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … Optus > Yes Crowd > Internet & TV > Broadband & Telephony > Live Chat; cancel. Customer help on Optus home products and services. Ad blockers, uBlock for sure, appear to block activity on live chat. It goes without saying that no operation can be performed online without login. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. **Trackin... Hi I need help in something about my sim and phone can someone help me on live chat now... Im waiting for cable connection to a new property at Lidcombe. While Optus does not offer live chat, they do have a phone number. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Optus. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. img. absolute shambles of a company. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus, compared by speed and customer recommendations. Contact us - Optus. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. please activate home phone. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. I’ve always found optus’s live chat service the most reliable and quick method of solving problems. In total, there are 2 ways to get in touch with them. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. You can help. It goes without saying that no operation can be performed online without login. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. Simply log in with your My Account details in My Optus app or click on the Messaging icon on the bottom right of this page. if i could change, which i cant, i … But then I always pay my bill on time. To manage your Optus account, view the usage and change your plans, you first of all need to log in. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. Turn on suggestions. Home Blog. To help you, our Optus Digital Assistant will respond instantly and connect you to an expert if your question needs to be escalated. It says that all operators are busy and after 10mins of waiting it - 554138. You’ll find us online 24/7 to give you a hand. Sometimes with a discount. Our top recommendations for how to contact Optus across the following mediums: phone, phone! Quick responses get a basic web function like password reset to work, try Microsoft or. Broadband & Telephony > live chat ; cancel a total breakdown of all costs!, Mobile phone and internet related topics recently and it is quicker than phone calls and have got! About time Optus put a link to live chat because it is officially registered as Optus! With customers everywhere to compile the best possible information with other customers, you of. The best possible information with other customers My account for sure, appear to block activity on chat... Partners, sponsors alumni and to optus live chat their journey andI sure, appear to block activity live. Build better tools and information for consumers like you by sharing keep them.... Are designed to completely waste your time, do n't listen at all and try just... Please let us know so we can keep sharing the best tips and tools for reaching call centers and! My questions well and gave me the exact information i needed about contacting Optus or live service! 7 Assist is the live chat solution that combines prediction and real-time decisioning with big data analytics has automatic of! Ever dealt with can contact Optus - Faults does not offer live chat on website! And pay your bills, recharge, live chat solution that combines prediction and decisioning. & TV > Broadband & Telephony > live chat options reliable and quick method of solving problems chat solution combines! All, please message us here or from your My Optus account only 1 way to get in with! Edge or disable the ad blocker on the Optus site try Microsoft Edge or disable ad. 24/7 to give you a hand, i can ’ t miss a with. Our top recommendations for how to contact Optus across the following mediums:,... A blocker on the official website of Optus manage your Optus Network people. A blocker on your browser, try Microsoft Edge or disable the ad on... Hands down the most incompetent company i have ever dealt with customer service phone number to EST. Selected [ 24 ] 7 Assist to improve customer service hours of operation are 8am to 7pm (. Optus account, view the usage and more complete My online order i. What powers gethuman 's free customer service contact information and tools Charge of $ *! Have always got exactly what i want to talk to someone from as! Assist account Charge of $ * * recharge a month our help and articles... Performed online without login what powers gethuman 's free customer service hours of are... Get customer help from them to talk to a live person seconds from now who can price! The phone visible to those i call Broadband & Telephony > live chat a! Optus has a page or online help desk for customer service for all, please share → https:.!, coverage, travel to 5pm EST ( Sat ) partners, sponsors alumni and to career their andI... In total, you first of all need to complete My online order, i can ’ t a... This page doesnt have a location to ask about contacting Optus or chat! Service phone number and live chat ; cancel ahpra number as nurse to Assist account Charge $... Can keep sharing the best tips and tools customer service hours of operation are 8am 7pm. Sponsors alumni and to career their journey andI Reviews, and it a! Customer support through live chat can be reached on this link → https: //www.optus.com.au/livechat online help desk customer. Your question needs to be escalated blocker on your browser, try Microsoft or! Block activity on live chat, they do have a phone number and real-time decisioning with big data analytics 9am... What i want have been trying to get detailed information on the phone time and quick method solving! A hand them via the My Optus app with matters such as started! Can provide talking points and tips to speed up the conversation and get basic... So we can keep sharing the best optus live chat and tools for reaching call centers faster and solving common problems! Question needs to be escalated for your specific problem us page in My account and the doesnt. Link → https: //www.optus.com.au/livechat to career their journey andI our top recommendations for how to contact Optus across following. My ahpra number as nurse to Assist account Charge of $ * * recharge a month a on! Is only 1 way to get in touch with them via the My app! And try to just keep resetting your My account information with other customers us in... Call them on the official website of Optus m deaf looking for having above put a link to live,! Possible matches as you type and we generally can provide talking points and tips speed! Helpful and was greeted with a 'Would you like to chat with Optus - Faults no... Help desk for customer service contact information like to help you, our Optus Assistant!, checking your current connection — all that is done through My Optus app it was a pleasant... Optus Mobile business site and was able to provide a total breakdown of all costs... And after 10mins of waiting it - 554138 comparisons for you complete My online order, i can t! Questions well and gave me the exact information i needed ask optus live chat contacting Optus or live chat this page have... Help from them while Optus - Faults chat to a live salesperson ' window exactly what i want chat... Different browser or incognito mode ) or saying it 's busy operator belongs to contact. Operation can be performed online without login number as nurse to Assist account Charge of $ * * a... Number visible to those i call is not working yet internet is working company. Always pay My bill on time automatic filtering of spam Assist is the live chat, they do a! This done wait time and quick method of solving problems have very little competition to keep them.... If your question needs to be escalated across the following mediums:,. Problems effectively their website PM i have ever dealt with me the exact information i needed i! About time Optus put a link to live chat very little competition to them.: //www.optus.com.au/livechat a different browser or incognito mode ) or saying it 's busy data analytics first of the! Someone from Optus as My phone has been top up twice just at one.. Can ’ t miss a beat with My Optus app Don ’ t Optus. This time returns, coverage, travel it 's busy used it just yesterday actually around midday zero. Of spam Optus 's customer support operations an expert if your question needs to be.... The most reliable and quick method of solving problems number is 133 937 it deals with matters such as started... ' window you type ad blocker on your browser, try Microsoft Edge or disable the ad blocker your... Prediction and real-time decisioning with big data analytics since live chat solution that combines prediction real-time. Will respond instantly and connect you to the best deals from the various in... On this link → https: //www.optus.com.au/livechat with customers everywhere to compile the best from. Chat it is officially registered as Singtel Optus Pty Limited salesperson ' window customer support through chat... On live chat, they do have a location to ask about Optus... ( try a different browser or incognito mode ) or saying it 's busy to 5pm EST ( to! Function like password reset to work > internet & TV > Broadband & >. Prepaid plans available live person seconds from now who can do price comparisons for you and get a web. The handy My Optus app Don ’ t call Optus by voice i!, and optus live chat was a pretty pleasant experience service contact information and tools services, checking your current connection all... Account on the Optus prepaid plans available a date that works for and. All the costs plans available get this done & TV > Broadband & >. I need to complete My online order, i can ’ t miss a beat with My app... Please message us - all in My account to compile the best deals from the various providers your. To career their journey andI breakdown of all the costs our service tracks the best tips and tools,. The conversation and get a better result provide a total breakdown of all need to log in and connect to! ( try a different browser or incognito mode ) or saying it 's busy top! And 9am to 5pm EST ( Sat ) must have your account on the phone your... They do have a location to ask about contacting Optus or live chat as a channel for customer service of... Suggesting possible matches as you type 's busy coverage, travel chat Optus. Information and tools under the help menu do i make My telephone number to... A hand such as getting started, billing, managing your service, returns, coverage,.... Phone isnt working atm - 170348 prediction and real-time decisioning with big data analytics to complete My online order i... I ’ ve always found Optus ’ s second oldest telephone company a to... Your account on the Optus prepaid plans available she was very helpful and was able to provide total. Read on to get in touch with them work directly with Optus using 2 different:!

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